For all aftersales enquiries: Contact us Here
Headquarters (Sales, Finance and Marketing)
Clayton Horsnell LTD
Unit 6 2A Corporation Yard
Harwich Road
Colchester
Essex
CO4 3BN
Essex Showroom
CC Discount Heating LTD*
2-4 Harwich Road
Colchester
Essex
CO4 3BN
*This showroom is used in conjunction with CC Discount Heating LTD and Clayton Horsnell Ltd., which are part of the family business.
Company Registration Information
Company No: 5113922
VAT REG NO: 839 6254 91
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About Us
Towel Rail.net is a trading name of Clayton Horsnell LTD. We are an established company which is rapidly growing. The company runs alongside a family business with over 40 years of experience in trade, retail and distribution in the plumbing and heating industry. Our product range and suppliers are from the best in the business and, by using these suppliers, we assure and maintain quality products to our customers.
Customer service is of vital importance to us and we pride ourselves on this very thing. Sometimes this can be difficult to achieve as first we are an internet based business and second we are reliant on 3rd parties such as courier companies.
We will respond to E-mails as soon as possible. Usually, they are read within 2-24 hours from receipt. At busy times, we may receive up to 1000 e-mails in any given day. Rest assured, all e-mails are read by real human beings and not automated. We will deal with your enquiry at the earliest opportunity with consise, prompt answers and information.
